IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR CEDAR COFFEE PURCHASE, FOR ANY REASON, WE WILL OFFER YOU A RETURN AND REFUND WITHIN 14 DAYS, WHICH MEANS YOU HAVE 14 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN.

1-DAMAGES AND ISSUES
PLEASE INSPECT YOUR ORDER UPON DELIVERY AND CONTACT US AT INFO@CEDAR.COFFEE IF THE ITEM IS DEFECTIVE, DAMAGED OR IF YOU RECEIVE THE WRONG ITEM.

2-TO REQUEST A RETURN
TO BEGIN THE RETURN PROCESS, PLEASE CONTACT CONTACT US AT INFO@CEDAR.COFFEE TO REQUEST A RETURN LABEL. YOU WILL RECEIVE A PRE-PAID RETURN SHIPPING LABEL VIA EMAIL. IT CAN TAKE UP TO 10 BUSINESS FOR YOUR BANK TO PROCESS AND POST THE REFUND.

3-EXCEPTIONS / NON-RETURNABLE ITEMS
CUSTOM PRODUCTS (SUCH AS SPECIAL ORDERS OR PERSONALIZED COFFEE BLENDS) AND GIFT CARDS CANNOT BE RETURNED.